The outer shell of the Urban Insect Hotel is made from Clayplas+, which is a composite material of 70% clay and 30% recycled plastics. This material is very durable and comes with great environmental credentials due to the recycled element. Each outer shell has dual keyhole hanging points to allow the Insect Hotel to be hung square on, or as a diamond, to suit.
The removable inner cassette is made from natural FSC certified timber and slotted overwintering chambers. Additional natural materials such as drilled canes, hollow stems or bark may be introduced in the triangular spaces to customise your boutique insect hotel. Ask us a question
The maximum Mainland UK Delivery charge is £5.95
The majority of orders are delivered within 5 workings days after the order is placed.
When your order is dispatched you will receive an email confirming the delivery date and a one hour delivery time slot (except for FeederMats, Nutrigrow replenishments, vouchers and seeds which are sent by Royal Mail)
UK Mainland Standard Delivery: £5.95*
UK Mainland Replenishment Delivery (FeederMats, Nutrigrow refills): £2.95*
For orders outside of the UK please click HERE:
You can add 'If Out' delivery instructions (e.g. leave in the garage) when you place your order. If you are not in and have not provided 'If Out' instructions the driver will leave a card with instructions of how to arrange re-delivery or collection from your local depot.
If you are not completely satisfied with your purchase, email firstname.lastname@example.org and we will provide instructions on how to return the goods. They must be returned in their original condition and packaging within 14 days of receipt and we will issue a full refund. (excluding the original delivery charge). If an item is damaged / faulty please notify us within 30 days.
N:B Definition of UK Mainland
UK Mainland is defined as postcodes on mainland England, Wales and Scotland excluding the following postcodes.
AB31-38, AB40-56, IV1-28 , IV30-32, IV36-49, IV51-56, IV63, KA27-28, KW, PA20-38, PA41-49, PA60-70, PH4-44, and PH49-50.
Delivery to the above postcodes incurs a surcharge, which will be displayed when you enter your postcode.
*We are charged a minimum of £15 for delivery to the above postcodes, Islands and Ireland and we cap our charge to those areas at £15